Here are some ideas to show you how we can support your business
First impression and initial customer service count, never miss a sales enquiry
The team
HG support have a trained and proficient sales team to respond to your clients
How does it work?
We can:
- Screen or filter enquiries, with your chosen qualifying questions. Making sure you don’t miss a new customer while filtering out the time wasters
- Respond within your agreed time frame
- Provide company information or answer FAQ’s
- Agree a follow up time and follow up initial enquiries for you
- Once an enquiry has been qualified we can forward their details in a format and time that suits you.
- Client service
You work hard on finding new clients; we can help you keep them
Clients need their expectations managing or they usually assume the worst
We can respond to client questions and provide a responsive point of contact for your clients
- CRM – database management
We can input data and manage your existing customer relationship strategy
- Problem solving
We respond to your clients problems, prioritise and present those problems to you in a format and time that works for your business.